policies and Faq

*RIDE TIMES VARY

*RIDES MAY BE CANCELLED BY THE RANCH DUE TO INCLEMENT WEATHER, DANGEROUS TRAIL CONDITIONS, ETC. IN WHICH CASE GUESTS WILL RECEIVE A FULL REFUND FOR THEIR RIDE

*RIDES CANCELLED BY GUESTS WITHIN 48 HOURS OF SCHEDULED RIDE WILL BE CHARGED THE FULL AMOUNT OF THE RIDE

*RIDES CANCELLED PRIOR TO 48 HOURS OF SCHEDULED RIDE WILL RECEIVE A REFUND

Participant Qualification Standards

For safety reasons, participant must be in good physical condition and able to control the horse on the trail.  Participant must be able to start, stop, and turn the horse as well

as get on and off in the case of an emergency.  Participant must

be under 210 lbs.  Depending on the ride, participant must be over

9 yrs or 12 yrs of age.  For safety reasons, participant must

understand the english language. 


For burro rides participant must be over 3

years of age and under 70lbs.  A guardian must be available to

walk along with their minor on the burro ride.

Q:When are you open?

A: We are open year round weather permitting.  We operate trail rides

on Wednesday through Sunday 8:30 am through 6pm. 

Q: Can you accomodate walk ins or same day customers?

A: We highly suggest making advanced reservations, but it is possible that

you could catch us between tours and be added to a tour same-day. 

Q: Can I trot or canter on the trail ride?

A: Our trails are considered scenic and rugged.  They are not

condusive for riding fast.  A horse may trot up a hill or speed up to 

catch up to the string, but we ask that our customers help us keep our

horses at a slow and steady walking pace.  The trails are exhilerating and

some are not for timid riders.

Please see "Our Horseback Tours" page for ride descriptions. 


Q: I have never ridden a horse before, can I go on a trail ride?  Is there an age minimum?

A: We will offer trail rides for all level of riders, including beginners.  Riders must be at least 9 yrs old.  For children that are under 70 lbs and at least 3 years old we will have burro rides.  Please check for availablility by calling 707-494-4449


Q: Do you have a weight limit for riders?

A:  Our weight limits are determined by the strength and ability of our horses.  If you are over 210 lbs, please give us a call before you book your ride and we will let you know if we have a horse available for you at that time.

Q:How many people are in each group?
A:One guide will be assigned for up to 5 people.  
Q:Can I take pictures while on the ride?
A:Cameras and cellphones may be brought to the ranch but not on the ride.  During your ride, the guide will take pictures with a camera or cellphone in front of our beautiful views and digitally send them to you for a keepsake to take home.

Q:Can I take a backpack with me?
A:No, you cannot bring bags, backpacks, or purses on the ride.  Please leave these items behind as we do not want you getting things from the bags and then dropping them on the trail.  
Q:Can I bring a water bottle?
A:No, we do not allow water bottles or canteens on the ride.  Please get a drink before participating and let the horse do the work for you.  Our guides do carry water in case of emergencies.  

Q:Can I ride in shorts?  
A:We strongly recommend long pants for your comfort and protection.
Q: Can I wear sandals or flip flops?
A: No open toed shoes are allowed on the ride.  Tennis shoes or sneakers are appropriate to wear and of course riding boots if you have them. 
Q:Can I wear a hat?
A: A baseball cap is fine to wear; however, a hat with a brim must be secured around your chin.
Q: Do I need to understand English to participate on the ride? 
A: One of the requirements to participate on our trail rides is to have the ability to understand the English language.  This requirement is for safety purposes and the need to respond appropriately to instructions given by our guides while on the horse.  
Q: What else should I wear/bring to my ride?

A: If you have your own riding helmet you are most welcome to bring that.   We do have helmets on hand if you don't have one, all minors are required to wear a helmet and we strongly suggest our adult customers wear them as well.  In the summer Lake Sonoma/Healdsburg area can be very hot during the day and cool in the mornings, so remember to dress appropriately for the weather forecasted for our area the day of your ride.   It is also recommended that you bring insect repellant that includes DEET.  Another great repellant is PERMETHRIN which is sprayed on clothing before your ride.  We also carry insect repellant at the ranch if you forget yours at home.   If you printed out your waiver online, your are most welcome to bring that as well!


Q: I am looking forward to The Ranch at Lake Sonoma offering equestrian experiences at the park, what can I do to help?

A: The Ranch at Lake Sonoma is excited to give the public the opportunity to enjoy the largest and one of the most beautiful parks in Sonoma via horseback.  The best way to help is to "Like" us on Facebook, mention us to your friends on social media, talk about us in town and for goodness sakes.... book your ride today! 

*FOR COPIES OF OUR LIABILITY FORMS PLEASE SEND US A REQUEST BY E-MAIL